This Service Agreement ("Agreement") is entered into by and between Travel Concierge Partners dba A2A Success Academy ("Company"), located at 1417 Sadler Rd. Fernandina Beach, FL 32034, and A2A Member ("Member").
1. Membership Overview
The Agent 2 Agency Success Academy ("Academy") is a membership program designed to provide training, resources, and support to travel advisors transitioning to independent operations. The Academy offers ongoing education, business tools, and a community of peers.
2. Membership Fee
The membership fee for the Academy is $47 per month ("Membership Fee"). The Membership Fee is automatically deducted on the same day each month from the payment method provided by the Member at the time of enrollment. The Member authorizes the Company to process these payments without further notice.
3. Payment Terms
- Automatic Payments: The Membership Fee will be automatically charged to the Member's designated payment method each month.
- Payment Failure: If the Member's payment method is declined, the Company will notify the Member, and the payment must be resolved within 7 days. Failure to resolve the payment issue may result in suspension or termination of the Member's access to the Academy.
- Fee Adjustments: The Company reserves the right to adjust the Membership Fee with 30 days' prior notice to the Member.
4. Membership Term
This Agreement is effective upon the Member's enrollment in the Academy and continues on a month-to-month basis until terminated by either party in accordance with the termination terms below.
5. Termination of Membership
- Member-Initiated Termination: The Member may terminate their membership at any time by providing written notice to the Company at least 10 days before the next billing cycle. No refunds will be issued for partial months.
- Company-Initiated Termination: The Company may terminate the Member's access to the Academy for any reason, including non-payment or violation of the terms outlined in this Agreement, with written notice to the Member.
6. Refund Policy
All Membership Fees are non-refundable. No refunds or credits will be issued for partial months, unused services, or in the event of early termination by the Member.
7. Services Provided
As a member of the Academy, the Member will have access to:
- Online training modules and resources
- Monthly live webinars and Q&A sessions
- Access to a private community group
- Templates, checklists, and other business tools
- Ongoing support from the Academy team
8. Member Responsibilities
The Member agrees to actively participate in the Academy and utilize the resources provided. The Member is responsible for maintaining the confidentiality of their login credentials and may not share access to the Academy with non-members.
9. Confidentiality
The Member agrees not to disclose, share, or make available any proprietary content, materials, or information provided by the Company as part of the Academy to any third parties without the prior written consent of the Company.
10. Limitation of Liability
The Company will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with this Agreement. The Company’s total liability to the Member for any cause of action shall not exceed the total amount of Membership Fees paid by the Member in the 12 months preceding the claim.
11. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
12. Entire Agreement
This Agreement constitutes the entire understanding between the Company and the Member regarding the Academy and supersedes all prior agreements, understandings, or representations, whether oral or written.
13. Amendments
The Company reserves the right to amend this Agreement at any time, with 30 days' notice to the Member. Continued participation in the Academy after the amendment constitutes acceptance of the new terms.
14. Acknowledgment
By enrolling in the Academy, the Member acknowledges that they have read, understood, and agree to the terms and conditions outlined in this Agreement.